5-Stage Referral Lifecycle
Complete visibility across the entire referral journey
Inbound
Initial referral receipt and intake information collection
Working
Pre-admission follow-up, authorization tracking, and verification
Upcoming
Scheduled admissions with confirmed treatment dates
Census
Active patient admissions and current treatments
Discharged
Completed treatment and discharge planning
Understanding Each Stage
- Inbound: New referrals arrive through multiple channels. VProGo captures all intake data, demographics, insurance information, and clinical details in a single unified record.
- Working: The unique VProGo advantage. Pre-admission follow-up happens here—insurance verification, authorization requests, callback scheduling, and clinical confirmation.
- Upcoming: Confirmed admissions with scheduled treatment dates. Track bed assignments, admission preparations, and final verifications.
- Census: Active patients currently in treatment. Monitor progress, adjust allocations, and manage ongoing care coordination.
- Discharged: Completed episodes with discharge summaries, alumni engagement setup, and follow-up care plans.
Core Features
Everything you need for efficient referral management
170+ Data Points Per Referral
Comprehensive tracking of all referral information including demographics, insurance, diagnosis, treatment history, and clinical requirements.
Unique Working Tab
Dedicated pre-admission follow-up management with automated reminders, callback scheduling, and insurance verification workflows.
EMR Auto-Sync
Real-time integration with Kipu, Alleva, and Sunwave EMR systems ensures patient data stays synchronized across platforms.
Authorization Tracking
Monitor insurance pre-authorizations with expiration warnings, automatic renewal requests, and compliance tracking.
Activity Logging
Complete audit trail of all referral interactions, communications, and status changes for compliance and quality assurance.
Callback Scheduling
Automated scheduling system for follow-up calls, appointments, and required verifications throughout the referral lifecycle.
Seamless EMR Integration
VProGo automatically syncs with your existing EMR systems, eliminating manual data entry and ensuring real-time accuracy.
- Kipu Integration: Real-time patient census and authorization data
- Alleva Integration: Automated demographics and insurance sync
- Sunwave Integration: Complete treatment center data alignment
One source of truth across all your systems. No more duplicate data entry. No more reconciliation headaches.
EMR Sync Benefits
Real-Time Data
Instant updates across all connected systems
Reduced Errors
Eliminate manual entry mistakes and inconsistencies
Time Savings
Staff focus on clinical care, not data management
Authorization Tracking & Management
Expiration Warnings
Automatic alerts when authorizations are approaching expiration. Never miss a renewal deadline.
Compliance Tracking
Complete audit trail of all authorizations, requests, and approvals for regulatory compliance.
Automated Requests
Streamline renewal process with automated reauthorization requests sent at optimal times.